The Prime Minister, Minister of Home Affairs, External Communications and National Development Unit, Minister of Finance and Economic Development, Mr Pravind Kumar Jugnauth, made this statement yesterday at the inauguration of a Customer Service Centre (CSC) in Central Flacq. The Minister of Housing and Lands, Mr Purmanund Jhugroo, as well as several Ministers and other eminent personalities were present at the event. A souvenir magazine marking the fifth anniversary of the District Council of Flacq was also launched on this occasion.
In his address, Prime Minister Jugnauth highlighted that the CSC, which is an innovative project, is in line with Government’s vision of providing efficient and high quality services to the citizens. The CSC, he underlined, will act as a one stop-shop by bringing essential services under one roof for the residents of the region so as to connect easily with different institutions. He called upon the citizens to make proper usage of the facilities that have been put at their disposal.
He emphasised that the CSC will be beneficial for the people in terms of time-saving and efficiency. On this score, he spoke of the online Citizen Support Portal, which has been set up at the Prime Minister’s Office to provide better services to address complaints and queries of citizens.
As regards enhancing the quality of life of citizens, Prime Minister Jugnauth reiterated that Government is working towards the provision of adequate facilities in several sectors. These comprise: a new Ear, Nose and Throat hospital at Vacoas; a flyover at Phoenix; the setting up of the state-of-the-art Multi-Sports Complex at Côte d’Or; and the New Supreme Court project, amongst others.
Speaking about Rodrigues, the Prime Minister indicated that he will be on an official visit to the island on Friday 23 February 2018 whereby consultative meetings will be held pertaining to the forthcoming budget. Moreover, as Mauritius is set to celebrate its 50th Anniversary of Independence, the Prime Minister appealed to everyone to maintain the unity, peace and harmony that define the multicultural Mauritian society.
For his part, Minister Jhugroo, underlined Government’s support in the setting up of the CSC and lauded the concerted efforts of the District Council of Flacq for the implementation of the project. He spoke of the construction of a new headquarters for the District Council of Flacq, to be located next to the Fire and Rescue Services Headquarters and opposite Flacq Coeur de Ville commercial complex.
The building of the CSC which was formerly the Fire Station of Flacq has been completely revisited and expanded with major renovation works. Different services are proposed, namely: Civil Status Office; Ministry of Arts and Culture (CELPAC); District Council’s Planning and Health Department; Ministry of Gender, Child Development and Family Welfare; Citizen Advice Bureau; Central Water Authority; Treasury; Police Post; Probation Office; and, Village Council of Flacq.
It also provides the following facilities: lift, ATM services, common waiting room, parking facilities for 200 vehicles at 25 metres from the Centre. Library facilities, reference books, periodicals, magazines as well as internet facilities are also offered.
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