GIS - 20 May, 2020: Fasil.mu, a user-friendly website regrouping
50 of the most in demand Government-based e-services, was launched, this
afternoon, at the seat of the Ministry of Technology, Communication and
Innovation in Ebène. Citizens can access,
via the link https://fasil.mu/, Government
related services and information on one single platform. The website can be accessed on social networks
such as Facebook, Twitter, Instagram, YouTube and LinkedIn.
The Minister of Technology, Communication
and Innovation, Mr Darsanand Balgobin, proceeded with the launching event
during a videoconference held via the JITSI Meetings platform. Fasil.mu aims at offering a convivial digital
platform for Mauritians to make technology accessible to one and all. The objectives are also to promote the use of
e-services among a greater number of people and favour the adoption of a
digital culture to shape the way citizens interact with e-services and mobile
An additional 130 e-services will be
offered shortly on Fasil.mu, announced the Minister. According to him, ‘Fasil’ which means
‘simple/or easy to use’, will ease the lives of citizens when it comes to using
online services especially within the present state of affairs amid the
Covid-19 pandemic. Therefore, it was
necessary to come up with a concept whereby the population would be able to
stay safe during the lockdown period, and beyond, whilst at the same time making
secure online transactions outside office hours, he emphasised.
As regards the selection of the JITSI
Meetings platform for videoconferencing by Government, the Minister stated that
it is free and all conversations are encrypted and consequently, responds to
various security aspects. The use of the platform, hosted at the Government
Online Centre, will be extended to the public sector for video conferences, he
Speaking about the forthcoming Budget for
the period 2020-2021, Mr Balgobin, highlighted that this is being elaborated
within a very special context due to the Covid-19 pandemic. Presently, the importance of technology has
grown and thus, Budget proposals have been made to add value to services
intended for the Government, the public and businesses, he added.
Online applications for several services
can be made via Fasil.mu. E-services
have been categorised according to themes such as: Foreign Affairs for the
application for assistance to Mauritians in distress abroad; Agriculture for
the applications for the purchase of plants as well as for the registrations as
a potato grower, dealer-miller-producer; Family Welfare for online registration
of domestic violence; Education for the applications for statement of results,
request for career guidance, and equivalence and recognition of certificates;
Enterprises for occupation/residence permit, and query on accreditation services.
Other services cover environment, taxes, judiciary assistance.
E-payment is also available for the
following services: annual registration fees of a company; incorporation of a
company; individual business license; trade fees; name reservation; e-filling
and payment of personal tax; online registration of deed; lease of State Land; building
and Land use permit; morcellement permit; driving test; parking fine; motor
vehicle license (declaration); and Central Electricity and Central Water Authority
Useful information pertaining to
cybersecurity, including legislations can be accessed on the website to
sensitise citizens on precautions to avoid becoming victims of cybercrime.
Moreover, the authorities are planning to
go by the ‘once-only’ principle in the future.
Hence, various Government e-services will not require for the public to
submit information such as ID number, proof of address, birth/marriage/death
certificates, if they are already registered on another service. These data will be irrevocably recorded and
redistributed through Info Highway, the data exchange platform of Government.
In addition, a national authentication
framework system will be set up to create a secure ecosystem to allow citizens
conduct safely their online transactions through a unique authentication window. Likewise, a queue management system will be
created for services with long waiting times, and, by means of a mobile app,
citizens will be able to see in real time the number of people in queue.
Government Information Service, Prime
Minister’s Office, Level 6, New Government Centre, Port Louis, Mauritius.
Email: firstname.lastname@example.org Website: http://gis.govmu.org Mobile App: Search Gov