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ICT:, harbouring 50 of the most in demand Government e-services, launched

Date: May 20, 2020
Persona: Business; Citizen; Government; Non-Citizen

GIS - 20 May, 2020:, a user-friendly website regrouping 50 of the most in demand Government-based e-services, was launched, this afternoon, at the seat of the Ministry of Technology, Communication and Innovation in Ebène.  Citizens can access, via the link, Government related services and information on one single platform.  The website can be accessed on social networks such as Facebook, Twitter, Instagram, YouTube and LinkedIn.


The Minister of Technology, Communication and Innovation, Mr Darsanand Balgobin, proceeded with the launching event during a videoconference held via the JITSI Meetings platform. aims at offering a convivial digital platform for Mauritians to make technology accessible to one and all.  The objectives are also to promote the use of e-services among a greater number of people and favour the adoption of a digital culture to shape the way citizens interact with e-services and mobile apps.


An additional 130 e-services will be offered shortly on, announced the Minister.  According to him, ‘Fasil’ which means ‘simple/or easy to use’, will ease the lives of citizens when it comes to using online services especially within the present state of affairs amid the Covid-19 pandemic.  Therefore, it was necessary to come up with a concept whereby the population would be able to stay safe during the lockdown period, and beyond, whilst at the same time making secure online transactions outside office hours, he emphasised.


As regards the selection of the JITSI Meetings platform for videoconferencing by Government, the Minister stated that it is free and all conversations are encrypted and consequently, responds to various security aspects. The use of the platform, hosted at the Government Online Centre, will be extended to the public sector for video conferences, he indicated.


Speaking about the forthcoming Budget for the period 2020-2021, Mr Balgobin, highlighted that this is being elaborated within a very special context due to the Covid-19 pandemic.  Presently, the importance of technology has grown and thus, Budget proposals have been made to add value to services intended for the Government, the public and businesses, he added.




Online applications for several services can be made via  E-services have been categorised according to themes such as: Foreign Affairs for the application for assistance to Mauritians in distress abroad; Agriculture for the applications for the purchase of plants as well as for the registrations as a potato grower, dealer-miller-producer; Family Welfare for online registration of domestic violence; Education for the applications for statement of results, request for career guidance, and equivalence and recognition of certificates; Enterprises for occupation/residence permit, and query on accreditation services. Other services cover environment, taxes, judiciary assistance.


E-payment is also available for the following services: annual registration fees of a company; incorporation of a company; individual business license; trade fees; name reservation; e-filling and payment of personal tax; online registration of deed; lease of State Land; building and Land use permit; morcellement permit; driving test; parking fine; motor vehicle license (declaration); and Central Electricity and Central Water Authority bills.


Useful information pertaining to cybersecurity, including legislations can be accessed on the website to sensitise citizens on precautions to avoid becoming victims of cybercrime.


Moreover, the authorities are planning to go by the ‘once-only’ principle in the future.  Hence, various Government e-services will not require for the public to submit information such as ID number, proof of address, birth/marriage/death certificates, if they are already registered on another service.  These data will be irrevocably recorded and redistributed through Info Highway, the data exchange platform of Government.


In addition, a national authentication framework system will be set up to create a secure ecosystem to allow citizens conduct safely their online transactions through a unique authentication window.  Likewise, a queue management system will be created for services with long waiting times, and, by means of a mobile app, citizens will be able to see in real time the number of people in queue.


#ResOuLakaz     #BeSafeMoris​

Government Information Service, Prime Minister’s Office, Level 6, New Government Centre, Port Louis, Mauritius. Email:  Website:  Mobile App: Search Gov​​​

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