GIS – 13 September, 2016: A two-day induction course for some 50 newly appointed office care attendants/senior office care attendants was launched this morning by the Ministry of Civil Service and Administrative Reforms in collaboration with Civil Service College Mauritius at Fooks House, Port Louis.
Present at the opening ceremony, the Minister of Civil Service and Administrative Reforms and Minister of Environment, Sustainable Development, and Disaster and Beach Management, Mr Alain Wong stated that very often office care attendants/senior office care attendants are the first persons we meet when we enter a Ministry/Department. First impressions are always important and never more so than at the work-front, he stressed.
People make an assumption of you within the first few seconds you meet and this can include everything from the way you speak to your general attitude, the Minister told the new recruits, adding that they also have to understand the general dynamic of their new job. This includes both formal and informal policies and becoming familiar with general office procedures, he said.
Moreover, Mr Wong pointed out that in line with the vision of the Ministry of Civil Service and Administrative Reforms, which is to have a professional public service which aims at instilling a culture of excellence, we want to give to customers a quality service.
Speaking about the importance of continuous training, he underlined that it is a core component in the overall Human Resource Development Process which aims at providing public officers at all levels with the opportunities to upgrade and develop their skills. It also aims at widening the competence base and capacity building, enhancing productivity and above all bringing about attitudinal changes, he added.
If we want a stable economic growth for the country, we all have to contribute and help reach the target of national prosperity, the Minister stated.
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