GIS - 30 September, 2014: Training courses for a first batch of some 300 public officers in the grades of Office Management Assistants, Confidential Secretaries and Word Processing Operators, was launched yesterday by the Minister of Civil Service and Administrative Reforms, Mr Sutyadeo Moutia, at the Sir Harilal Vaghjee Memorial Hall in Port Louis.
A joint initiative of the of the Ministry of Civil Service and Administrative Reforms and the Open University of Mauritius, the courses is a first of its kind designed for the public officers in the above mentioned grades and is in line with the recommendation of the PRB/ EOAC Report 2013.
The courses have also been mounted following a Memorandum of Understanding signed earlier this year by the Ministry of Civil Service and Administrative Reforms and the Open University of Mauritius with the aim to acquaint these Officers with office management techniques and trends in the Public Sector.
The new approach adopted for the courses is in a blended learning mode with both face-to-face classroom methods combined with computer-mediated activities. Blended learning is a formal education program in which students may learn through on-line delivery of content and instruction with some element of student control over time, place, path and pace.
This new learning culture will not only encourage learners to embrace information and communication technologies as a training tool, but will also help to minimise work disruption and ensure continuity of services.
Other objectives are to help officers to develop effective inter-personal communications skills and a better understanding of the importance of Information and Communication Technologies, Customer Care and Administrative Reforms Process.
In his address, Minister Moutia emphasised the importance of training and development of staff which he said, is a part of an overall strategy to inculcate a performance culture in public officers to better meet the citizens’ demands and raise the level of professionalism of the public service.
Government is investing massively on training and development with the expectation of a desired return on the human capital employed, he further underlined. According to him, the Award Courses also reflect the commitment of his ministry to reinforce its investment in human capital through capacity building and employee development which he said is the guiding philosophy.
The Minister also pointed out that the most important resource is the people and that we need to ensure that public officers have the necessary knowledge and skills to meet service delivery challenges in a constantly changing socio-economic environment. If at one point of time, we were satisfied with threshold competencies, today the clarion call is for core competencies and human talents, he stated.
He further underlined that his Ministry is ensuring that the training programmes are also supplemented by monitoring and evaluation mechanism to assess their effectiveness in view of the desired results with the use of modern technology which has eased people’s access to universities through virtual learning systems or Distance Education.
It will be recalled that the project is also in line with the government’s vision to increase access to post-secondary education to an increasing number of our population both among school leavers and persons in employment.
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