- 30 August, 2016: A batch of 62 newly recruited officers in the grade of Word Processing Operators (WPO) joined the Civil service yesterday. The Minister of Civil Service and Administrative Reforms, and Minister of Environment, Sustainable Development and Disaster and Beach Management, Mr Alain Wong, welcomed them at the Lunch Room of the National Assembly, Port Louis.
In his address, the Minister recalled that Government trusts its Civil service, which plays a major role in sustaining governance and in facilitating the implementation of various programmes and projects. This is the reason why, in spite of all constraints, the Civil service in Mauritius is continuing to make recruitments in the required grades, hence the recruitment of Word Processing Operators, he said.
“You are here to serve the nation, meet the growing needs and aspiration of citizens and to provide quality services in a timely, effective and efficient manner”, the Minister told the new recruits. We require your full commitment in the performance of your new duties, he added.
Citizens expect diligent and quality services, said the Minister who urged the recruits to develop the right attitude at work as delivery standards will determine customer satisfaction. He encouraged them to take the opportunity to grow within the civil service and compete for different posts open to serving officers.
An induction training has been programmed to acquaint the WPOs with the working of the Civil service. Subsequently they will have the opportunity to follow specific training courses in Customer care and effective communication, amongst others, which will be organised in collaboration with the Civil Service College, Mauritius.
The Ministry has recruited a first batch of 44 Word Processing Operators in October 2015 and a second batch of 10 in March 2016. As at date, 45 Office Management Assistants have been promoted to the post of Office Management Executive; 313 Management Support Officers have been appointed to the post of Office Management Assistant; and 480 Management Support Officers have been recruited.
Furthermore a batch of 91 Word Processing Operators has been promoted to the post Management Support Officer; 53 Word Processing Operators have been promoted to the post of Confidential Secretary; 10 Word Processing Operators have been promoted Senior Word Processing Operator; 28 Office Care attendants have been promoted Head Office Care attendants; and 199 Office Care Attendants/Senior Office Care Attendants have been recruited.
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